Important Client Information

The Travelling Vet LLC

Your Pet's Health Is Our Priority

At The Travelling Vet LLC, we understand how vital your pet’s well-being is to you. Serving all of Columbus, OH and surrounding areas, our mission is to provide comprehensive veterinary care right at your doorstep. Whether it’s wellness exams, vaccinations, or preventative care, we’ve got you covered. Below, we've collected essential information for our clients, including the best means of reaching us and the steps to take in case of emergency.


Read below for any immediate reference you need, and call or text us today for to get your furry friend the care they deserve.

  • How to Contact Us & Determine Vet Availability

    Reach out to us via call or text or through email: office@thetravellingvet.com

  • Voicemail Policy

    You may reach our voicemail if we are attending to another client during a house call. If so, please leave your name, a message, and your contact information. Please allow up to 48 hours for a response and we will return your call during regular business hours.

  • Pet Emergencies

    We cannot handle pet emergencies in a mobile vet visit. If your pet’s condition is an emergency, please reach out to a veterinary hospital. We recommend: 


    • Med Vet Columbus (614-846-5800)
    • Med Vet Hilliard (614-870-0480)
    • OSU Dublin (614-889-8070)

  • Email Policy

    We recommend using email for general questions, routine appointments, and prescription refills. We check our emails throughout the day and try to respond in 2 business days or sooner. If emailing for an appointment, please suggest several days or times that you prefer. We will do our best to accommodate you.

  • Prescription Refills

    To prevent interruptions with your pet’s medication schedule, please contact us one week before your pet’s prescription runs out. Most refills will be done quickly, but certain special orders may take longer. 

  • Accepted Forms of Payment

    We accept the following forms of payment:


    • American Express
    • Cash
    • Discover
    • MasterCard
    • Visa